Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Monday, 6 October 2025

    Monday 6th October - Pony Update - there are now seven NF ponies on site

    There are now seven New Forest ponies on site at the Hawley Lakes reserve.

    The older pony has returned to the New Forest for the winter, where she'll enjoy a more dependable food supply along with shelter and warmth. It's been a pleasure getting to knew her and I'll miss her gentle cuddles and affectionate nuzzles.

    By at

    1 comment:

    1. Jacky6 October 2025 at 16:30

      Thanks for the update Gordon. We will miss her too. Glad she is getting some TLC.

      ReplyDelete

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    Wednesday 30th. Morning

     Checked the water trough first, it was all Ok As I then walked across the site to find the cows I looked for Oak trees.  There are quite a ...